Billing

Getting paid, the easy way.

Empower Health Billing captures additional premiums by making it easier to pay the correct bill the first time while lowering support costs and improving customer experience.

Frustrated that premiums aren’t being paid?

Get paid sooner with our electronic & paper-based billing solution’s simple-to-use payment portals. Members and group administrators can easily manage recurring payments or make one-time payments. They can see their current balance, view all invoices and review their payment history online anytime.  While the traditional invoice and payment coupon are still mailed out, everybody wins when your customers can just pay via their mobile device.

Empower agents with payment oversight.

With access to their clients’ payment status, agents can do their part to prevent delinquency.  Agents can see the history and invoices for their entire book-of-business and can even setup new payment options on behalf of their clients.

Always send accurate invoices.

Unlike systems not designed specifically for a health plan, Empower Health Billing takes add and terms into account mid-cycle, allows for either auto or manual adjustments, and always generates accurate invoices. Insurance-specific logic, such as newborn pro-ration calculation, is built-in. And  you can tailor those rules to fit your business practices – for example, configure your minimum payment thresholds or turn off partial payments altogether.

Take control with robust reports.

With financial data, you need accurate, detailed reports and Empower Health Billing provides a full suite. Self-service payment extracts, such as Daily Cash Receipts and Premium Billed Difference,  enable you to know exactly where things stand. Member and group reports, such as AR Aging and Member Delinquency, let your billing team proactively address issues.

Payment
Invoicing

Billing or EBPP

Billing

  • Online Payment Portals for Members, Agents & Employers
  • Online Administration Portal for Carrier
  • Invoice Generation & Adjustments
  • One-time & Recurring Payments
  • Invoices & Notifications via Email & Print Service Integration
  • Lock Box Reconciliation
  • Reporting

Electronic Bill Payment & Presentment

  • Online Payment Portals for Members, Agents & Employers
  • Online Administration Portal for Carrier
  • Invoice Presentment
  • One-time & Recurring Payments
  • Invoices & Notifications via Email
  • Synchronization with System of Record